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Let us know how we can improve QuickBooks Self-Employed!

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  1. Cancelling a subscription

    Without any prior notice my account was suddenly charged double my regular monthly amount.

    I spent nearly an hour trying to figure out how to cancel my subscription. There is no gear icon in my account. I went looking all around the internet and reading posts - to no avail.
    I also COULD NOT get to the point where I could send an email to customer support. It just kept giving me more help articles to read.
    The only way for me to cancel my subscription was to call on the phone!
    This is ludicrous and seems to me illegal…

    28 votes
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      5 comments  ·  Billing/Support  ·  Flag idea as inappropriate…  ·  Admin →
    • Multiple Businesses

      I am an Entreprenuer running 4+ businesses. Please develop the app to account for multiple businesses. Would be appreciated!

      18 votes
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        2 comments  ·  Banking  ·  Flag idea as inappropriate…  ·  Admin →
      • Multiple vehicles

        Add the option to add a second or even third vehicle. I use 2 vehicles, one for hauling and one for economy. I may even purchase a new vehicle midyear.

        12 votes
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          1 comment  ·  Mileage  ·  Flag idea as inappropriate…  ·  Admin →
        • Charitable Donation Category

          I see no where to categorize our charitable donations.

          13 votes
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            3 comments  ·  Taxes  ·  Flag idea as inappropriate…  ·  Admin →
          • Connection to my bank

            Get better service connecting to my bank

            6 votes
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              2 comments  ·  Banking  ·  Flag idea as inappropriate…  ·  Admin →
            • Cancellation

              Please cancel my subscription. It's Meek Psychological Services. My email is meekpsych@gmail.com. Thanks, Karesa L. Meek

              12 votes
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                1 comment  ·  Billing/Support  ·  Flag idea as inappropriate…  ·  Admin →
              • Attach receipts to invoices

                Please add a feature where you can add/attach receipt images to invoices. 100% of my clients need to see a receipt in order to approve payment for it, so instead of having a nicely automated invoicing system, I have to create PDFs, manually attach receipts, and email them. Having a receipt upload feature on desktop and mobile would be best!

                24 votes
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                  1 comment  ·  Invoices  ·  Flag idea as inappropriate…  ·  Admin →
                • Bank

                  Can’t login with correct username and password

                  16 votes
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                    6 comments  ·  Banking  ·  Flag idea as inappropriate…  ·  Admin →
                  • Tracked Expenses

                    Horrible idea to remove "Add tracked expenses" without anything better in place. Having to manually add every single item that you need to bill back to a client makes this software damn near useless. This is really frustrating and disappointing.

                    65 votes
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                      26 comments  ·  Invoices  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow more than one email address to be verified

                      Allow more than one email address to be verified and able to link receipts using the email receipt feature (receipts@quickbooks.com).

                      12 votes
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                        0 comments  ·  Transactions  ·  Flag idea as inappropriate…  ·  Admin →
                      • Link personal turbo tax email with business self employed account

                        I have a quickbooks self employed account under my business email and i file my taxes on turbo tax under my personal email. Turbo tax has the promo of free subscription for self employed. You should be able to link account so that i can have the free subscription for my business account under my business email.

                        6 votes
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                          0 comments  ·  Setup/Account Maintenance  ·  Flag idea as inappropriate…  ·  Admin →
                        • Invoicing without emails

                          Remove the requirement for emailing. I have to setup all my clients with my email address. I have to send emails to me before I can mark an invoice as paid. This requirement needs to be removed and make it sending emails an option.

                          21 votes
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                            3 comments  ·  Invoices  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add 'Cost of Goods Sold' Category for Self-Employed

                            'Cost of Goods Sold' (COGS) Category is 100% necessary for ALL businesses who purchase goods & resell them. It's crucial to be able to report taxes accurately to the IRS, so they don't think we made more money than we actually did. Example: Your good was purchased for $100 by a customer, however, the business spent $80 on product, resulting in $20 profit. However, since Quick Books doesn't offer a 'Cost of Goods Sold' Category...it looks as though the business profited $100 even though we only profited $20...which will result in IRS coming after you because it will appear you…

                            12 votes
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                              1 comment  ·  Taxes  ·  Flag idea as inappropriate…  ·  Admin →
                            • Multiple vehicle functionality when recording miles manually

                              Add an option for a second vehicle. Add a drop down on the app the will allow you to choose which car you want to record miles for on that trip when recording miles manually.

                              11 votes
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                                1 comment  ·  Mileage  ·  Flag idea as inappropriate…  ·  Admin →
                              • Invoices sent to Multiple Email Addresses

                                Allow invoices to be sent to multiple email addresses. This is a frequent request when multiple individuals within an office need to track.

                                17 votes
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                                  2 comments  ·  Invoices  ·  Flag idea as inappropriate…  ·  Admin →
                                • Cash payments

                                  I don't see a cash transaction option where I can generate an invoice with a zero balance?

                                  7 votes
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                                    0 comments  ·  Invoices  ·  Flag idea as inappropriate…  ·  Admin →
                                  • I cancelled my account after 5 minutes

                                    keep getting emails. Hope I was not charged as I cancelled immediately.

                                    4 votes
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                                      2 comments  ·  Setup/Account Maintenance  ·  Flag idea as inappropriate…  ·  Admin →
                                    • The app on my phone can not connect to

                                      the app on my phone can not connect to the bank account.

                                      16 votes
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                                        0 comments  ·  Setup/Account Maintenance  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Why no option for estimate/quotes

                                        50% of small business is sending a customer a quote on services. Need to be able to easily convert to an invoice.

                                        7 votes
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                                          1 comment  ·  Invoices  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Invoices need options for tax, work details, & name of company being invoiced, and shouldn't require email address

                                          I'm a freelancer (which is why I need to use this version of QuickBooks) and need to charge tax, but there's no option for that in QuickBooks Self-Employed like there is in Quickbooks Online. I would also like to be able to put details for each line item of work (e.g. "Manuscript editing" for job and name of manuscript in details). Also, I would like to be able to add the name of the company I am invoicing, not just the name of a particular person. And the email address to which I send invoices belongs to someone other than…

                                          4 votes
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                                            0 comments  ·  Invoices  ·  Flag idea as inappropriate…  ·  Admin →
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