Phone support for customer service
You need LIVE support!! Talking back and forth through delayed e-mail responses is not getting my questions answered. I am doing what I am supposed to do but the system is not doing what it is supposed to do. But, obviously the e-mail communication is not gonna get it fixed. I can't even cancel/"unsubscribe" to my service because the system is not working properly and can't get a live person to communicate this too!! Frustrated!!
Thanks for your feedback about our customer support channels. We want to make your support experience awesome so you can get the help you need when you need it. We’ll keep you posted as we have more details.
[Deleted User] commented
cancel subscription and get remburst my
Andy Williams commented
We need a core bookkeeping function like account reconciliation more than this feature.
Deborah Manning commented
On or around Dec. 17th, I signed up for Quickbooks SelfEmployed but didn't realize I could only have one business per account. To my knowledge the subscription has been cancelled, please verify but I need a refund of 18.19.
I have QuickBooks Self-Employed version. I am trying to open a qbb file. I can't figure out how to? how can I?
Richard W Woodville commented
I would be willing to pay a yearly amount for technical phone support. I have been trying to log into QBO Self-Employed for 3 1/2 hours with no luck. The chat support is apparently available on Help after you log in, but since I can't log in, I am locked out of my QBO Self-Employed system.
Y did i get charged for subscription an it was expired
Gs Chana commented
Have been charged despite cancelling the account
Can you please send refund £125
I have been trying to cancel my account for two years now. I have never set up an account but have been getting charged for it after I did my taxes with turbotax in 2015. I have talked to several people and just get the run around or they give me solutions that don't work. This is a scam!! I guess I will have to get a lawyer to stop them.
That’s why people are switching to Everlance!
I bought this when I filed my taxes but now it says my subscription ran out. I want a refund!
Thank you very Nice for customer service
Julie Chantry commented
I need help with my accounts and payments
Pamela Hope commented
It said that my subscription expired I tried to upgrade to the 9.99 and it only has the option for the 16.99. I would like to Subscribe to the 9.99 that’s the one need. how do I get that subscription?
The app will not download on my iPhone? I have to go to The App Store every time and search for any remedies? I would like it on my first page on my phone
Randy Hurt commented
Where do I find my merchant I d number can you email me ??
Brandi Lathan commented
I cancelled my subscription on Jan 6 and received a confirmation. On Feb 6 my card was charged again. Please cancel my subscription and refund the charge.
Susan Cooper commented
Account #192336500. On 1/28/18 I inadvertently signed up for Quick Books Self-Employed and them immediately cancelled it because I realized that it was not what I wanted. However, you charged my account $5 and and the subscription remains active. Please cancel it and refund my $5.
I can’t access my info from 2017!
I can’t log in
Sikirat Alabi commented
I can not log on to quickbooks. please help